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Voluntary Centre Services North Kesteven are part of Urban Challenge. Urban Challenge was established in 1993 in Lincoln to support community and economic development, its business has been expanded over recent years to cover the districts of North Kesteven and West Lindsey and to focus on two main aims:

Capacity building services to support the development of the voluntary and community sector

Volunteering development services to support volunteers and volunteer involving organisations.

These services are delivered at district level from core premises and through outreach and are known as

VCS Lincoln
VCS North Kesteven
VCS West Lindsey

All these offices incorporate volunteer centres.

Urban Challenge is committed to delivering services which are: responsive to local circumstances, developed in response to consultation with beneficiaries and stakeholders, well planned and managed, can be effectively monitored and evaluated.

Quality standard frameworks, assessments and awards are tools to track and demonstrate this commitment.

The quality frameworks used by Urban Challenge are

IIV (Investing in Volunteers )
PQASSO (Practical Quality Assurance System for Small Organisations)
MATRIX (Information, Advice and Guidance)
VCQA (Volunteer Centres Quality Award)
REACH (Youth Volunteering Development)